| Original language | English |
|---|---|
| Pages (from-to) | 410-411 |
| Journal | International Journal of Service Industry Management |
| Volume | 13 |
| Issue number | 5 |
| Publication status | Published - 1 Jan 2002 |
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Introduction to the Special Issue on Research on E-Service
- J.C. de Ruyter
Research output: Contribution to journal › Article › Academic › peer-review
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