@inproceedings{1dede499e83c4b05954ae0f78246f244,
title = "Impact of Customer Technology Readiness on the Adoption and Evaluation of a New E-Service",
author = "V.M. Liljander and J. Gummerus and {van Riel}, A.C.R.",
note = "Proceedings of 11th Recent Advances in Retailing and Services Science Conference Prague Prague ; conference; 2004-07-11; 2004-07-14 ; Conference date: 11-07-2004 Through 14-07-2004",
year = "2004",
month = jan,
day = "1",
language = "English",
editor = "HJP Timmermans",
booktitle = "Proceedings of 11th Recent Advances in Retailing and Services Science Conference",
publisher = "Prague",
}