Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence

Ala’eddin Ahmad; Nizar Alsubahi; Ayman Abdalmajeed Alsmadi; Ahmed Ali Alzahrani; Saja Alzubi; Mohannad Alkhateeb; Shereen Yasser Alkhateeb; Ammar Abdallah

doi:10.1007/978-3-031-96622-4_16

Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence

Ala’eddin Ahmad^*
, Nizar Alsubahi
, Ayman Abdalmajeed Alsmadi
, Ahmed Ali Alzahrani
, Saja Alzubi
, Mohannad Alkhateeb
, Shereen Yasser Alkhateeb
, Ammar Abdallah

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

Abstract

This study explores how the knowledge and attitudes of healthcare professionals influence the integration of artificial intelligence (AI), emphasizing the mediating effect of organizational readiness. A cross-sectional descriptive analysis of 347 Jordanian health care professionals was conducted with the aid of a validated questionnaire. Structural equation modeling (SEM) indicated a strong and positive relationship between professionals’ knowledge, attitudes, and perceptions of AI’s advantages. The result showed that the impact of knowledge and attitudes on the integration of AI technologies was enhanced by organizational readiness, which emerged as a key mediator. Health care leaders and policymakers can utilize these findings to enhance organizational readiness and address gaps in knowledge and attitudes among healthcare professionals to foster AI adoption. Data was analyzed using SPSS 28 and AMOS 28.

Original language	English
Title of host publication	Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”
Editors	Abdul Razzak Alshehadeh, Ihab Ali El-Qirem, Ghaleb Awad Elrefae
Publisher	Springer
Pages	165-176
Number of pages	12
Volume	1502 LNNS
ISBN (Print)	9783031966217
DOIs	https://doi.org/10.1007/978-3-031-96622-4_16
Publication status	Published - 1 Jan 2026
Event	19th Scientific Annual International Conference for Business: Artificial Intelligence in Business - Al-Zaytoonah University of Jordan, Amman, Jordan Duration: 21 Apr 2025 → 23 Apr 2025 Conference number: 19 https://sicb.zuj.edu.jo/sicb2025/

Publication series

Series	Lecture Notes in Networks and Systems
Volume	1502 LNNS
ISSN	2367-3370

Conference

Conference	19th Scientific Annual International Conference for Business
Abbreviated title	SICB 2025
Country/Territory	Jordan
City	Amman
Period	21/04/25 → 23/04/25
Internet address	https://sicb.zuj.edu.jo/sicb2025/

Keywords

Artificial Intelligence
Attitudes
Healthcare Professionals
Jordan
Knowledge
Organizational Readiness

Access to Document

10.1007/978-3-031-96622-4_16Licence: CC BY

Cite this

Ahmad, A., Alsubahi, N., Alsmadi, A. A., Alzahrani, A. A., Alzubi, S., Alkhateeb, M., Alkhateeb, S. Y., & Abdallah, A. (2026). Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence. In A. R. Alshehadeh, I. A. El-Qirem, & G. A. Elrefae (Eds.), Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business” (Vol. 1502 LNNS, pp. 165-176). Springer. https://doi.org/10.1007/978-3-031-96622-4_16

Ahmad, Ala’eddin ; Alsubahi, Nizar ; Alsmadi, Ayman Abdalmajeed et al. / Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence. Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”. editor / Abdul Razzak Alshehadeh ; Ihab Ali El-Qirem ; Ghaleb Awad Elrefae. Vol. 1502 LNNS Springer, 2026. pp. 165-176 (Lecture Notes in Networks and Systems, Vol. 1502 LNNS).

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title = "Healthcare Professionals{\textquoteright} Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence",

abstract = "This study explores how the knowledge and attitudes of healthcare professionals influence the integration of artificial intelligence (AI), emphasizing the mediating effect of organizational readiness. A cross-sectional descriptive analysis of 347 Jordanian health care professionals was conducted with the aid of a validated questionnaire. Structural equation modeling (SEM) indicated a strong and positive relationship between professionals{\textquoteright} knowledge, attitudes, and perceptions of AI{\textquoteright}s advantages. The result showed that the impact of knowledge and attitudes on the integration of AI technologies was enhanced by organizational readiness, which emerged as a key mediator. Health care leaders and policymakers can utilize these findings to enhance organizational readiness and address gaps in knowledge and attitudes among healthcare professionals to foster AI adoption. Data was analyzed using SPSS 28 and AMOS 28.",

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author = "Ala{\textquoteright}eddin Ahmad and Nizar Alsubahi and Alsmadi, \{Ayman Abdalmajeed\} and Alzahrani, \{Ahmed Ali\} and Saja Alzubi and Mohannad Alkhateeb and Alkhateeb, \{Shereen Yasser\} and Ammar Abdallah",

note = "Publisher Copyright: {\textcopyright} The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.; 19th Scientific Annual International Conference for Business : Artificial Intelligence in Business, SICB 2025 ; Conference date: 21-04-2025 Through 23-04-2025",

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booktitle = "Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB {\textquotedblleft}Artificial Intelligence in Business{\textquotedblright}",

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Ahmad, A, Alsubahi, N, Alsmadi, AA, Alzahrani, AA, Alzubi, S, Alkhateeb, M, Alkhateeb, SY & Abdallah, A 2026, Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence. in AR Alshehadeh, IA El-Qirem & GA Elrefae (eds), Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”. vol. 1502 LNNS, Springer, Lecture Notes in Networks and Systems, vol. 1502 LNNS, pp. 165-176, 19th Scientific Annual International Conference for Business, Amman, Jordan, 21/04/25. https://doi.org/10.1007/978-3-031-96622-4_16

Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence. / Ahmad, Ala’eddin; Alsubahi, Nizar; Alsmadi, Ayman Abdalmajeed et al.
Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”. ed. / Abdul Razzak Alshehadeh; Ihab Ali El-Qirem; Ghaleb Awad Elrefae. Vol. 1502 LNNS Springer, 2026. p. 165-176 (Lecture Notes in Networks and Systems, Vol. 1502 LNNS).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

TY - GEN

T1 - Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence

AU - Ahmad, Ala’eddin

AU - Alsubahi, Nizar

AU - Alsmadi, Ayman Abdalmajeed

AU - Alzahrani, Ahmed Ali

AU - Alzubi, Saja

AU - Alkhateeb, Mohannad

AU - Alkhateeb, Shereen Yasser

AU - Abdallah, Ammar

N1 - Conference code: 19

PY - 2026/1/1

Y1 - 2026/1/1

N2 - This study explores how the knowledge and attitudes of healthcare professionals influence the integration of artificial intelligence (AI), emphasizing the mediating effect of organizational readiness. A cross-sectional descriptive analysis of 347 Jordanian health care professionals was conducted with the aid of a validated questionnaire. Structural equation modeling (SEM) indicated a strong and positive relationship between professionals’ knowledge, attitudes, and perceptions of AI’s advantages. The result showed that the impact of knowledge and attitudes on the integration of AI technologies was enhanced by organizational readiness, which emerged as a key mediator. Health care leaders and policymakers can utilize these findings to enhance organizational readiness and address gaps in knowledge and attitudes among healthcare professionals to foster AI adoption. Data was analyzed using SPSS 28 and AMOS 28.

AB - This study explores how the knowledge and attitudes of healthcare professionals influence the integration of artificial intelligence (AI), emphasizing the mediating effect of organizational readiness. A cross-sectional descriptive analysis of 347 Jordanian health care professionals was conducted with the aid of a validated questionnaire. Structural equation modeling (SEM) indicated a strong and positive relationship between professionals’ knowledge, attitudes, and perceptions of AI’s advantages. The result showed that the impact of knowledge and attitudes on the integration of AI technologies was enhanced by organizational readiness, which emerged as a key mediator. Health care leaders and policymakers can utilize these findings to enhance organizational readiness and address gaps in knowledge and attitudes among healthcare professionals to foster AI adoption. Data was analyzed using SPSS 28 and AMOS 28.

KW - Artificial Intelligence

KW - Attitudes

KW - Healthcare Professionals

KW - Jordan

KW - Knowledge

KW - Organizational Readiness

U2 - 10.1007/978-3-031-96622-4_16

DO - 10.1007/978-3-031-96622-4_16

M3 - Conference article in proceeding

SN - 9783031966217

VL - 1502 LNNS

T3 - Lecture Notes in Networks and Systems

SP - 165

EP - 176

BT - Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”

A2 - Alshehadeh, Abdul Razzak

A2 - El-Qirem, Ihab Ali

A2 - Elrefae, Ghaleb Awad

PB - Springer

T2 - 19th Scientific Annual International Conference for Business

Y2 - 21 April 2025 through 23 April 2025

ER -

Ahmad A, Alsubahi N, Alsmadi AA, Alzahrani AA, Alzubi S, Alkhateeb M et al. Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence. In Alshehadeh AR, El-Qirem IA, Elrefae GA, editors, Artificial Intelligence in Business - Applications and Ethical Considerations in the Digital Age. Proceedings of the 19th SICB “Artificial Intelligence in Business”. Vol. 1502 LNNS. Springer. 2026. p. 165-176. (Lecture Notes in Networks and Systems, Vol. 1502 LNNS). doi: 10.1007/978-3-031-96622-4_16

Healthcare Professionals’ Knowledge, Attitudes, and Organizational Readiness Towards Artificial Intelligence

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