Harvesting the wisdom of the crowd: using online ratings to explore care experiences in regions

Roy J. P. Hendrikx*, Marieke D. Spreeuwenberg, Hanneke W. Drewes, Jeroen N. Struijs, Dirk Ruwaard, Caroline A. Baan

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Article number801
Number of pages9
JournalBMC Health Services Research
Volume18
DOIs
Publication statusPublished - 20 Oct 2018

Keywords

  • Population health management
  • Regional evaluation
  • Quality of care
  • Online ratings
  • Unsolicited data
  • QUALITY-OF-CARE
  • PATIENT EXPERIENCE
  • TRIPLE AIM
  • HEALTH
  • HOSPITALS

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