Futurizing smart service: implications for service researchers and managers

N.V. Wuenderlich*, K. Heinonen, A.L. Ostrom, L. Patricio, R. Sousa, C. Voss, J.G.A.M. Lemmink

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

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Computer Science

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Economics, Econometrics and Finance

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