From rags to richness : A structuration perspective on interactional richness and its impact on customer evaluations of online experiences

Research output: ThesisDoctoral ThesisInternal

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Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • Maastricht University
  • de Ruyter, Ko, Supervisor
  • Odekerken - Schröder, Gaby, Co-Supervisor
  • Lemmink, Jos, Board member
  • Gijselaers, Wim, Board member
  • Hoekstra, J.C., Board member, External person
Award date4 Jul 2007
Place of PublicationMaastricht
Print ISBNs978-90-5681-256-0
Publication statusPublished - 1 Jan 2007

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