TY - JOUR
T1 - Expertise Development of Hospitality Students: Do Personality, Emotional Intelligence and Learning Style Matter?
AU - Wilson-Wünsch, B.
AU - Beausaert, Simon
AU - Tempelaar, Dirk
AU - Gijselaers, Wim
N1 - Data available from Beverley Wilson-Wünsch
PY - 2016
Y1 - 2016
N2 - Personality, emotional intelligence, and learning style are generally considered important success factors and career determinants in hospitality management. This study assesses the influence of these antecedents on the development of expertise in hospitality management. Correlational, ANOVA and hierarchical regression analyses demonstrated that (a) There is limited growth on cognitive performance measures while students are in school, however performance increases after a period in the workplace; (b) Personality, learning style and emotional intelligence showed zero to low correlations with cognitive performance; and (c) Extroversion, conscientiousness, emotional management and theorist learning style showed moderate positive correlations with several performance measures. The findings are partially in alignment with previous studies showing that personality, emotional intelligence and learning style play a role in expertise development in hospitality. It might be concluded that personality, emotional intelligence and learning style do seem important, they are not as important as has been argued in previous research.
AB - Personality, emotional intelligence, and learning style are generally considered important success factors and career determinants in hospitality management. This study assesses the influence of these antecedents on the development of expertise in hospitality management. Correlational, ANOVA and hierarchical regression analyses demonstrated that (a) There is limited growth on cognitive performance measures while students are in school, however performance increases after a period in the workplace; (b) Personality, learning style and emotional intelligence showed zero to low correlations with cognitive performance; and (c) Extroversion, conscientiousness, emotional management and theorist learning style showed moderate positive correlations with several performance measures. The findings are partially in alignment with previous studies showing that personality, emotional intelligence and learning style play a role in expertise development in hospitality. It might be concluded that personality, emotional intelligence and learning style do seem important, they are not as important as has been argued in previous research.
KW - Cognitive performance
KW - hospitality managerial expertise
KW - learning style
KW - personality
U2 - 10.1080/10963758.2016.1190595
DO - 10.1080/10963758.2016.1190595
M3 - Article
SN - 1096-3758
VL - 28
SP - 155
EP - 167
JO - Journal of Hospitality & Tourism Education
JF - Journal of Hospitality & Tourism Education
IS - 3
ER -