Emotional labour, collectivism and strain: a comparison of Turkish and US service employees

Ashley E. Nixon*, Savas Ceylan, Carnot E. Nelson, Merve Alabak

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)168-188
Number of pages21
JournalWork and Stress
Volume34
Issue number2
Early online date3 Apr 2019
DOIs
Publication statusPublished - 2 Apr 2020

Keywords

  • Emotional labour
  • emotional strain
  • job satisfaction
  • organisational commitment
  • collectivism
  • MODERATED MULTIPLE-REGRESSION
  • CULTURAL-DIFFERENCES
  • DISPLAY RULES
  • SELF
  • INDIVIDUALISM
  • CONSEQUENCES
  • METAANALYSIS
  • NORMS

Cite this