Development and testing of the KERNset: an instrument to assess the quality of telephone triage in out-of-hours primary care services

Marleen Smits; Ellen Keizer; Paul Ram; Paul Giesen

doi:10.1186/s12913-017-2686-1

Development and testing of the KERNset: an instrument to assess the quality of telephone triage in out-of-hours primary care services

Marleen Smits^*, Ellen Keizer, Paul Ram, Paul Giesen

^*Corresponding author for this work

Research output: Contribution to journal › Article › Academic › peer-review

8 Citations (Web of Science)

Original language	English
Article number	798
Number of pages	9
Journal	BMC Health Services Research
Volume	17
DOIs	https://doi.org/10.1186/s12913-017-2686-1
Publication status	Published - 2 Dec 2017

Keywords

Quality
Triage
Instrument
Primary care
After-hours
NETHERLANDS
URGENCY
SAFETY

Access to Document

10.1186/s12913-017-2686-1

Cite this

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title = "Development and testing of the KERNset: an instrument to assess the quality of telephone triage in out-of-hours primary care services",

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AU - Keizer, Ellen

AU - Ram, Paul

AU - Giesen, Paul

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KW - Triage

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KW - URGENCY

KW - SAFETY

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DO - 10.1186/s12913-017-2686-1

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VL - 17

JO - BMC Health Services Research

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