Development and testing of the KERNset: an instrument to assess the quality of telephone triage in out-of-hours primary care services

Marleen Smits*, Ellen Keizer, Paul Ram, Paul Giesen

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Article number798
Number of pages9
JournalBMC Health Services Research
Volume17
DOIs
Publication statusPublished - 2 Dec 2017

Keywords

  • Quality
  • Triage
  • Instrument
  • Primary care
  • After-hours
  • NETHERLANDS
  • URGENCY
  • SAFETY

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