@inproceedings{b291c789f7564d058cb99f4078e85fa7,
title = "Determining When and Which Customers Return to On-Line Service Providers: The Effects of Outcome Fairness and Social Value Orientation in Electronic Environments",
author = "{van Dolen}, W.M. and {de Cremer}, D. and {de Ruyter}, J.C.",
note = "Proceedings ASPO Summer Symposium: Economic Psychology Tilburg, The Netherlands ; conference; 2002-09-20; 2002-09-20 ; Conference date: 20-09-2002 Through 20-09-2002",
year = "2002",
month = jan,
day = "1",
language = "English",
booktitle = "Proceedings ASPO Summer Symposium: Economic Psychology",
}