Daisy: A Friendly Conversational Agent for Older Adults

James Simpson; Franziska Gaiser; Miroslav MacÍk; Timna Breßgott

doi:10.1145/3405755.3406166

Daisy: A Friendly Conversational Agent for Older Adults

James Simpson, Franziska Gaiser, Miroslav MacÍk, Timna Breßgott

Marketing & Supply Chain Management

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

Abstract

We present Daisy, a voice-controlled conversational agent embodied as a household potted flower. Daisy has been designed for the needs of older adults, providing companionship in times of social isolation by engaging with them in casual conversation, suggesting relevant activities to keep them connected with their community and having them care for it. Daisy was created using user centered design methods. This paper describes Daisy, our experiences designing conversational agents for older adults and the considerations that are crucial when designing such agents.

Original language	English
Title of host publication	Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020
Publisher	Association for Computing Machinery
Pages	1-3
ISBN (Electronic)	9781450375443
DOIs	https://doi.org/10.1145/3405755.3406166
Publication status	Published - 22 Jul 2020
Event	2nd Conference on Conversational User Interfaces - Bilbao, Spain Duration: 22 Jul 2020 → 24 Jul 2020 Conference number: 2

Publication series

Series	ACM International Conference Proceeding Series
Number	3406166

Conference

Conference	2nd Conference on Conversational User Interfaces
Abbreviated title	CUI 2020
Country/Territory	Spain
City	Bilbao
Period	22/07/20 → 24/07/20

Keywords

Companionship
Conversational Interface
Embodied Agent
Older Adults
Social Isolation

Access to Document

10.1145/3405755.3406166

Cite this

@inproceedings{96144792d84d40749a51499eca9b97b8,

title = "Daisy: A Friendly Conversational Agent for Older Adults",

abstract = "We present Daisy, a voice-controlled conversational agent embodied as a household potted flower. Daisy has been designed for the needs of older adults, providing companionship in times of social isolation by engaging with them in casual conversation, suggesting relevant activities to keep them connected with their community and having them care for it. Daisy was created using user centered design methods. This paper describes Daisy, our experiences designing conversational agents for older adults and the considerations that are crucial when designing such agents.",

keywords = "Companionship, Conversational Interface, Embodied Agent, Older Adults, Social Isolation",

author = "James Simpson and Franziska Gaiser and Miroslav Mac{\'I}k and Timna Bre{\ss}gott",

note = "Funding Information: The authors thank TU Dresden for hosting us at their Summer School on Voice Interaction and Voice Assistants [13]. This research has been partially supported by the project RCI (reg. no. CZ.02.1.01/0.0/ 0.0/16_019/0000765) supported by EU. Publisher Copyright: {\textcopyright} 2020 Owner/Author.; 2nd Conference on Conversational User Interfaces, CUI 2020 ; Conference date: 22-07-2020 Through 24-07-2020",

year = "2020",

month = jul,

day = "22",

doi = "10.1145/3405755.3406166",

language = "English",

series = "ACM International Conference Proceeding Series",

publisher = "Association for Computing Machinery",

number = "3406166",

pages = "1--3",

booktitle = "Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020",

address = "United States",

}

Simpson, J, Gaiser, F, MacÍk, M & Breßgott, T 2020, Daisy: A Friendly Conversational Agent for Older Adults. in Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020., 33, Association for Computing Machinery, ACM International Conference Proceeding Series, no. 3406166, pp. 1-3, 2nd Conference on Conversational User Interfaces, Bilbao, Spain, 22/07/20. https://doi.org/10.1145/3405755.3406166

Daisy: A Friendly Conversational Agent for Older Adults. / Simpson, James; Gaiser, Franziska; MacÍk, Miroslav et al.
Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020. Association for Computing Machinery, 2020. p. 1-3 33 (ACM International Conference Proceeding Series; No. 3406166).

Research output: Chapter in Book/Report/Conference proceeding › Conference article in proceeding › Academic › peer-review

TY - GEN

T1 - Daisy

T2 - 2nd Conference on Conversational User Interfaces

AU - Simpson, James

AU - Gaiser, Franziska

AU - MacÍk, Miroslav

AU - Breßgott, Timna

N1 - Conference code: 2

PY - 2020/7/22

Y1 - 2020/7/22

N2 - We present Daisy, a voice-controlled conversational agent embodied as a household potted flower. Daisy has been designed for the needs of older adults, providing companionship in times of social isolation by engaging with them in casual conversation, suggesting relevant activities to keep them connected with their community and having them care for it. Daisy was created using user centered design methods. This paper describes Daisy, our experiences designing conversational agents for older adults and the considerations that are crucial when designing such agents.

AB - We present Daisy, a voice-controlled conversational agent embodied as a household potted flower. Daisy has been designed for the needs of older adults, providing companionship in times of social isolation by engaging with them in casual conversation, suggesting relevant activities to keep them connected with their community and having them care for it. Daisy was created using user centered design methods. This paper describes Daisy, our experiences designing conversational agents for older adults and the considerations that are crucial when designing such agents.

KW - Companionship

KW - Conversational Interface

KW - Embodied Agent

KW - Older Adults

KW - Social Isolation

U2 - 10.1145/3405755.3406166

DO - 10.1145/3405755.3406166

M3 - Conference article in proceeding

T3 - ACM International Conference Proceeding Series

SP - 1

EP - 3

BT - Proceedings of the 2nd Conference on Conversational User Interfaces, CUI 2020

PB - Association for Computing Machinery

Y2 - 22 July 2020 through 24 July 2020

ER -

Daisy: A Friendly Conversational Agent for Older Adults

Abstract

Publication series

Conference

Keywords

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Cite this