Customer Satisfaction and E-Commerce: What do Dutch Web Shops have to offer?

J. de Haan, A.J.A.M. Naus, P. Rommers

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings of the 7th International Symosium on Logistics & 2nd Symposium on Operations strategy
Place of PublicationMelbourne
Publication statusPublished - 1 Jan 2002
Eventcongres 14-16/7-2002 -
Duration: 1 Jan 20021 Jan 2002


Conferencecongres 14-16/7-2002

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