Customer Satisfaction and E-Commerce: What do Dutch Web Shops have to offer?

J. de Haan, A.J.A.M. Naus, P. Rommers

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Original languageEnglish
Title of host publicationProceedings of the 7th International Symosium on Logistics & 2nd Symposium on Operations strategy
Place of PublicationMelbourne
Pages367-374
Publication statusPublished - 1 Jan 2002
Eventcongres 14-16/7-2002 -
Duration: 1 Jan 20021 Jan 2002

Conference

Conferencecongres 14-16/7-2002
Period1/01/021/01/02

Cite this

de Haan, J., Naus, A. J. A. M., & Rommers, P. (2002). Customer Satisfaction and E-Commerce: What do Dutch Web Shops have to offer? In Proceedings of the 7th International Symosium on Logistics & 2nd Symposium on Operations strategy (pp. 367-374).