Abstract
Recent interdisciplinary research suggests that customer and technological competencies have a direct, unconditional effect on firms’ innovative performance. This study extends this stream of literature by considering the effect of organizational competencies. Results from a survey-research executed in the fast moving consumer goods industry suggest that firms that craft organizational competencies – such as improving team cohesiveness and providing slack time to foster creativity – do not directly improve their innovative performance. However, those firms that successfully combine customer, technological and organizational competencies will create more innovations that are new to the market.
| Original language | English |
|---|---|
| Pages (from-to) | 187-196 |
| Journal | European Management Journal |
| Volume | 27 |
| Issue number | 3 |
| DOIs | |
| Publication status | Published - 1 Jan 2009 |