Coordinating online health communities for cognitive and affective value creation

Sarah Van Oerle, Dominik Mahr, Annouk Lievens

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)481-506
Number of pages26
JournalJournal of Service Management
Volume27
Issue number4
DOIs
Publication statusPublished - 2016

Keywords

  • Value drivers
  • Health services
  • Services management
  • Service co-creation

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