Coordinating online health communities for cognitive and affective value creation

Sarah Van Oerle*, Dominik Mahr, Annouk Lievens

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

24 Citations (Web of Science)
34 Downloads (Pure)
Original languageEnglish
Pages (from-to)481-506
Number of pages26
JournalJournal of Service Management
Issue number4
Publication statusPublished - 2016


  • Value drivers
  • Health services
  • Services management
  • Service co-creation

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