Coordinating online health communities for cognitive and affective value creation

Sarah Van Oerle; Dominik Mahr; Annouk Lievens

doi:10.1108/JOSM-09-2015-0264

Coordinating online health communities for cognitive and affective value creation

Sarah Van Oerle, Dominik Mahr, Annouk Lievens

Marketing & Supply Chain Management

Research output: Contribution to journal › Article › Academic › peer-review

Original language	English
Pages (from-to)	481-506
Number of pages	26
Journal	Journal of Service Management
Volume	27
Issue number	4
DOIs	https://doi.org/10.1108/JOSM-09-2015-0264
Publication status	Published - 2016

Keywords

Value drivers
Health services
Services management
Service co-creation

Access to Document

10.1108/JOSM-09-2015-0264

Cite this

Van Oerle, S., Mahr, D., & Lievens, A. (2016). Coordinating online health communities for cognitive and affective value creation. Journal of Service Management, 27(4), 481-506. https://doi.org/10.1108/JOSM-09-2015-0264

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title = "Coordinating online health communities for cognitive and affective value creation",

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AU - Mahr, Dominik

AU - Lievens, Annouk

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KW - Value drivers

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KW - Services management

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DO - 10.1108/JOSM-09-2015-0264

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