@article{cda905d1ad4b45bdb277d2fc5f967a5f,
title = "Contemporary Issues and Critical Challenges on Innovation in Services",
keywords = "RESEARCH PRIORITIES, VALUE CREATION, PERFORMANCE, CUSTOMERS, EMPLOYEES, FUTURE, FIRMS",
author = "Aron O'Cass and Martin Wetzels",
note = "data source: No data",
year = "2018",
month = sep,
day = "1",
doi = "10.1111/jpim.12464",
language = "English",
volume = "35",
pages = "674--681",
journal = "Journal of Product Innovation Management",
issn = "0737-6782",
publisher = "Wiley-Blackwell",
number = "5",
}