Companion robots for well-being: A review and relational framework

Andrea Ruggiero; Dominik Mahr; Gaby Odekerken-Schröder; Tiziana Russo-Spena; Cristina Mele

doi:10.4337/9781800375659.00033

Companion robots for well-being: A review and relational framework

Andrea Ruggiero^*, Dominik Mahr, Gaby Odekerken-Schröder, Tiziana Russo-Spena, Cristina Mele

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Chapter › Academic

Abstract

Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.

Original language	English
Title of host publication	Research Handbook on Services Management
Editors	Mark M. Davis
Publisher	Edward Elgar Publishing
Chapter	21
Pages	309-330
Number of pages	22
ISBN (Electronic)	9781800375659
ISBN (Print)	9781800375642
DOIs	https://doi.org/10.4337/9781800375659.00033
Publication status	Published - 5 Aug 2022

JEL classifications

m31 - Marketing

Keywords

Robot
Well-being
Companion robots

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10.4337/9781800375659.00033

Cite this

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abstract = "Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.",

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AU - Mahr, Dominik

AU - Odekerken-Schröder, Gaby

AU - Russo-Spena, Tiziana

AU - Mele, Cristina

N1 - data source: being a conceptual study, no data source was used except for a literature review

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AB - Addressing the need for more comprehensive research on social and service robots, this chapter offers a systematic understanding of the realm of companion robots and their role in fostering well-being. An integrated framework is proposed that highlights the stimulus-organism-response process, resulting in five dimensions - interface (S), interaction (S), companionship (O), support (R) and well-being (R) - and 13 sub-dimensions. We present three illustrative cases - Vector, Joy For All and Miko - that provide additional details and arguments in relation to our integrative framework.

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KW - Well-being

KW - Companion robots

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DO - 10.4337/9781800375659.00033

M3 - Chapter

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EP - 330

BT - Research Handbook on Services Management

A2 - Davis, Mark M.

PB - Edward Elgar Publishing

ER -

Companion robots for well-being: A review and relational framework

Abstract

JEL classifications

Keywords

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