Closing the patient experience chasm: A two-level validation of the Consumer Quality Index Inpatient Hospital Care

Alina Smirnova*, Kiki M. J. M. H. Lombarts, Onyebuchi A. Arah, Cees P. M. van der Vleuten

*Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)1041-1048
Number of pages8
JournalHealth Expectations
Volume20
Issue number5
DOIs
Publication statusPublished - Oct 2017

Keywords

  • Confirmatory factor analysis
  • generalizability theory
  • Consumer Quality Index (CQI)
  • national surveys
  • patient-centered care
  • quality assessment
  • HEALTH-CARE
  • SATISFACTION

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