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Building automated negotiating agent with offline-to-online deep reinforcement learning

  • Siqi Chen*
  • , Gerhard Weiss
  • , Jie Geng
  • , Jianing Zhao
  • *Corresponding author for this work

Research output: Contribution to journalArticleAcademicpeer-review

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Abstract

Background: Reinforcement learning (RL) has achieved substantial success in automated negotiation. However, training RL-based agents typically requires costly online interaction, which can be unsafe in real-world settings. Furthermore, these agents often struggle when opponents change their strategies or preferences unexpectedly. Method: To address these challenges, we introduce ANAgent, a novel Automated Negotiating Agent. Our approach is two-fold: first, it pre-trains a general negotiation strategy on offline datasets collected by a variety of unknown strategies. Second, it employs a safe and efficient offline-to-online fine-tuning mechanism, allowing the pre-trained strategy to quickly adapt to new opponents' preferences and strategies during deployment. Results: We evaluate ANAgent's performance through extensive experiments against a wide range of state-of-theart negotiating agents. The results demonstrate that ANAgent successfully learns high-performing strategies from offline data that surpass the performance of the strategies that generated the data. Furthermore, it robustly finetunes its strategy online in response to changes in opponent behavior. Beyond traditional average score metrics, a comprehensive empirical game-theoretic analysis confirms the robustness and strategic strength of our agent. Conclusion: This work presents a viable pathway for developing negotiation agents that can safely learn from historical data and adapt efficiently in real-time interactions, moving closer to robust and deployable automated negotiation systems.
Original languageEnglish
Article number114374
Number of pages25
JournalApplied Soft Computing
Volume188
DOIs
Publication statusPublished - 1 Feb 2026

Keywords

  • Automated negotiation
  • Deep learning
  • E-commerce
  • Offline reinforcement learning
  • Empirical game theory

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