Building a valuable event log for process mining: an experimental exploration of a guided process

Mieke Jans, Pnina Soffer, Toon Jouck

Research output: Contribution to journalArticleAcademicpeer-review

Abstract

The digitalisation of business processes has led to the new opportunity of investigating process executions by using process mining. The complex preparation step of building an event log is often perceived as a technical task, although business considerations should be involved. In this paper, we examine via an experimental study whether and how a guiding procedure supports the performance of this task. Our findings provide insights into the parts played by business and technical considerations in this task and suggest that procedural guidance positively impacts the process of building an event log and its outcome.

Original languageEnglish
Pages (from-to)601-630
Number of pages30
JournalEnterprise Information Systems
Volume13
Issue number5
DOIs
Publication statusPublished - 28 May 2019

Keywords

  • event log
  • procedural instructions
  • process mining
  • Process mining
  • COGNITIVE LOAD

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