Boost customer loyalty with online support: the case of mobile telecoms providers

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Original language	English
Place of Publication	Maastricht
Publisher	METEOR, Maastricht University School of Business and Economics
Number of pages	37
DOIs	https://doi.org/10.26481/umamet.2003014
Publication status	Published - 1 Jan 2003

Series	METEOR Research Memorandum
Number	014

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title = "Boost customer loyalty with online support: the case of mobile telecoms providers",

author = "\{van Riel\}, A.C.R. and V.M. Liljander and J.G.A.M. Lemmink and A.C.P. Streukens",

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