Boost Customer Loyalty With Online Support: The Case of Mobile Telecoms Providers

A.C.R. van Riel, J.G.A.M. Lemmink, A.C.P. Streukens, V.M. Liljander

Research output: Contribution to journalArticleAcademicpeer-review

Original languageEnglish
Pages (from-to)4-23
JournalInternational Journal of Internet Marketing and Advertising
Volume1
Issue number1
DOIs
Publication statusPublished - 1 Jan 2004

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