Behavioral Aspects of Communication in Organizations

Fortuna Casoria, Arno Riedl, Peter Werner

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic


This chapter reviews experimental studies that investigate the effects of communication on behavior in organizational settings. Two main classes of studies are identified: (a) studies on coordination and competition, which include experimental research that tests whether communication can help to overcome coordination failure within organizations and (b) studies that analyze the role of communication in alleviating problems arising from information asymmetries at the workplace. The evidence from these studies indicates that communication is suited to improve efficient coordination within firms and to mitigate information problems in employer–employee relationships. In addition, studies are presented that focus on the interaction between communication and monetary incentive schemes in companies.
Original languageEnglish
Title of host publicationHandbook of Labor, Human Resources and Population Economics
EditorsKlaus Zimmermann
PublisherSpringer Nature Switzerland AG
ISBN (Electronic)978-3-319-57365-6
Publication statusPublished - 2020

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