A Real-Time Method for Detecting Temporary Process Variants in Event Log Data

S. Chouhan*, A. Wilbik, R. Dijkman

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapterAcademic

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Abstract

During the execution of a business process, organizations or individual employees may introduce mistakes, as well as temporary or permanent changes to the process. Such mistakes and changes in the process can introduce anomalies and deviations in the event logs, which in turn introduce temporary and periodic process variants. Early identification of such deviations from the most common types of cases can help an organization to act on them. Keeping this problem in focus, we developed a method that can discover temporary and periodic changes to processes in event log data in real-time. The method classifies cases into common, periodic, temporary, and anomalous cases. The proposed method is evaluated using synthetic and real-world data with promising results.
Original languageEnglish
Title of host publicationBUSINESS PROCESS MANAGEMENT (BPM 2021)
EditorsA. Polyvyanyy, M.T. Wynn, A. van Looy, M. Reichert
PublisherSpringer International Publishing
Pages197-214
Number of pages18
Volume12875
ISBN (Electronic)978-3-030-85469-0
ISBN (Print)9783030854683
DOIs
Publication statusPublished - 2021
Event19th International Conference on Business Process Management - Rome, Italy
Duration: 6 Sept 202110 Sept 2021
Conference number: 19

Publication series

SeriesLecture Notes in Computer Science
Volume12875
ISSN0302-9743

Conference

Conference19th International Conference on Business Process Management
Abbreviated titleBPM 2021
Country/TerritoryItaly
CityRome
Period6/09/2110/09/21

Keywords

  • Process discovery
  • Fuzzy clustering
  • Process variant
  • OUTLIER DETECTION
  • BUSINESS

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