Abstract
During the execution of a business process, organizations or individual employees may introduce mistakes, as well as temporary or permanent changes to the process. Such mistakes and changes in the process can introduce anomalies and deviations in the event logs, which in turn introduce temporary and periodic process variants. Early identification of such deviations from the most common types of cases can help an organization to act on them. Keeping this problem in focus, we developed a method that can discover temporary and periodic changes to processes in event log data in real-time. The method classifies cases into common, periodic, temporary, and anomalous cases. The proposed method is evaluated using synthetic and real-world data with promising results.
Original language | English |
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Title of host publication | BUSINESS PROCESS MANAGEMENT (BPM 2021) |
Editors | A. Polyvyanyy, M.T. Wynn, A. van Looy, M. Reichert |
Publisher | Springer International Publishing |
Pages | 197-214 |
Number of pages | 18 |
Volume | 12875 |
ISBN (Electronic) | 978-3-030-85469-0 |
ISBN (Print) | 9783030854683 |
DOIs | |
Publication status | Published - 2021 |
Event | 19th International Conference on Business Process Management - Rome, Italy Duration: 6 Sept 2021 → 10 Sept 2021 Conference number: 19 |
Publication series
Series | Lecture Notes in Computer Science |
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Volume | 12875 |
ISSN | 0302-9743 |
Conference
Conference | 19th International Conference on Business Process Management |
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Abbreviated title | BPM 2021 |
Country/Territory | Italy |
City | Rome |
Period | 6/09/21 → 10/09/21 |
Keywords
- Process discovery
- Fuzzy clustering
- Process variant
- OUTLIER DETECTION
- BUSINESS