@inproceedings{8c150064a60d4869bb21ab75d3f99ae8,
title = "The Psychology Behind Commitment and Loyalty: An Empirical Study in the Banking Industry",
author = "J.M.M. Bloemer and G.J. Odekerken-Schr{\"o}der",
note = "Proceedings Research Symposium of EMAC and ANZMAC Maastricht Perth, Australia ; conference; 2002-12-16; 2002-12-17 ; Conference date: 16-12-2002 Through 17-12-2002",
year = "2002",
month = jan,
day = "1",
language = "English",
booktitle = "Proceedings Research Symposium of EMAC and ANZMAC",
publisher = "Maastricht",
}