@techreport{85c3e8418f8847ba8e81b6ac17ae20e1,
title = "Consumers' trade-off between relationship, service package, and price : an empirical study in the car industry",
author = "G.J. Odekerken-Schr{\"o}der and J. Ouwersloot and J.G.A.M. Lemmink and J. Semeijn",
year = "2002",
month = jan,
day = "1",
doi = "10.26481/umamet.2002089",
language = "English",
series = "METEOR Research Memorandum",
publisher = "METEOR, Maastricht University School of Business and Economics",
number = "089",
type = "WorkingPaper",
institution = "METEOR, Maastricht University School of Business and Economics",
}