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Research Output

Seeing eye to eye: social augmented reality and shared decision making in the marketplace

Hilken, T., Keeling, D. I., de Ruyter, K., Mahr, D. & Chylinski, M., Mar 2020, In : Journal of the Academy of Marketing Science. 48, 2, p. 143-164 22 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access

Seeing with the Customer’s Eye: Exploring the Challenges and Opportunities of AR Advertising

de Ruyter, K., Heller, J., Hilken, T., Chylinski, M., Keeling, D. I. & Mahr, D., 2020, In : Journal of Advertising. 49, 2, p. 109-124 16 p.

Research output: Contribution to journalArticleAcademicpeer-review

Tangible Service Automation: Decomposing the Technology-Enabled Engagement Process (TEEP) for Augmented Reality

Heller, J., Chylinski, M., de Ruyter, K., Keeling, D., Hilken, T. & Mahr, D., 23 Jun 2020, In : Journal of Service Research. 20 p., 1094670520933692.

Research output: Contribution to journalArticleAcademicpeer-review

The playground effect: How augmented reality drives creative customer engagement

Jessen, A., Hilken, T., Chylinski, M., Mahr, D., Heller, J., Keeling, D. I. & de Ruyter, K., Aug 2020, In : Journal of Business Research. 116, p. 85-98 14 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access

What's Mine Is a Hologram? How Shared Augmented Reality Augments Psychological Ownership

Carrozzi, A., Chylinski, M., Heller, J., Hilken, T., Keeling, D. I. & de Ruyter, K., Nov 2019, In : Journal of Interactive Marketing. 48, November, p. 71-88 18 p.

Research output: Contribution to journalArticleAcademicpeer-review

Prizes

2019 Literati Awards: Outstanding Paper

Hilken, Tim (Recipient), Heller, Jonas (Recipient), Mathew Chylinski (Recipient), Debbie I. Keeling (Recipient), Mahr, Dominik (Recipient) & de Ruyter, Ko (Recipient), 2019

Prize: Prize (including medals and awards)Academic

2019 Literati Awards: Outstanding Reviewer European Journal of Marketing

Hilken, Tim (Recipient), 2019

Prize: Prize (including medals and awards)Academic

Time for a climate change? developing a measurement scale for team creativity in sourcing teams

Hilken, Tim (Recipient), 31 Mar 2015

Prize: Prize (including medals and awards)Academic

Activities

  • 3 Organizing or contributing to an event
  • 2 Talk or presentation
  • 1 Editorial activity; journal

European Journal of Marketing (Journal)

Tim Hilken (Editorial board member)

Jun 2019Jun 2022

Activity: Publication peer-review and editorial workEditorial activity; journalAcademic

Let's Talk About Service Workshop

Tim Hilken (Participant / Attendee)

5 Dec 20187 Dec 2018

Activity: Organizing, contributing or attending an eventOrganizing or contributing to an eventAcademic

AMA Sheth Foundation Doctoral Consortium 2018

Tim Hilken (Participant / Attendee)

27 Jun 201830 Jun 2018

Activity: Organizing, contributing or attending an eventOrganizing or contributing to an eventAcademic

Let's Talk About Service Workshop

Tim Hilken (Participant / Attendee)

7 Dec 20178 Dec 2017

Activity: Organizing, contributing or attending an eventOrganizing or contributing to an eventAcademic

“Is this for real? Yes, Augmented Reality is changing the customer experience”

Tim Hilken (Speaker)

2 Jun 2017

Activity: Talk or presentation (speaker at event)Talk or presentationAcademic