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Collaborations and top research areas from the last five years
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Artificial Intelligence in the Workplace: Insights into the Transformation of Customer Services
Janssen, S., Stops, M., Steens, S., Özgül, P., Rounding, N., Dijksman, S., Montizaan, R., Levels, M., Fouarge, D., Eijkenboom, D., Graus, E. & Fregin, M.-C., 22 Apr 2025Research output: Non-textual / digital / web - outputs › Web publication/site › Academic
Open Access -
Erfahrungen mit experimenteller Forschung: Erkenntnisse aus einem ko-kreativenForschungsprojekt zu den Auswirkungen von KI in Unternehmen
Fregin, M.-C., Rounding, N., van der Velden, R., Levels, M., Özgül, P. & Steens, S., 10 Mar 2025, Maastricht: ROA, p. 1-11, 11 p. (ROA External Reports; No. ai:conomics Policy Brief March 2025, Vol. 09a).Research output: Working paper / Preprint › Working paper
Open AccessFile112 Downloads (Pure) -
Experiences with experimental research Lessons from a co-creative research project on AI effects in companies
Fregin, M.-C., Rounding, N., van der Velden, R., Levels, M., Özgül, P. & Steens, S., 10 Mar 2025, Maastricht: ROA, p. 1-9, 9 p. (ROA External Reports; No. ai:conomics Policy Brief March 2025, Vol. 09a).Research output: Working paper / Preprint › Working paper
Open AccessFile139 Downloads (Pure) -
How AI-Augmented Training Improves Worker Productivity
Fouarge, D., Fregin, M.-C., Janssen, S., Levels, M., Montizaan, R., Özgül - Persyn, P., Rounding, N. & Stops, M., Oct 2025, Bonn: IZA, Bonn, 41 p. (IZA Discussion Paper Series; No. 18224).Research output: Working paper / Preprint › Discussion paper
Open AccessFile14 Downloads (Pure) -
On the Automation of Job Tasks: Occupational exposure to Artificial Intelligence and Software
Fregin, M.-C., Koch, T., Malfertheiner, V., Özgül, P. & Stops, M., 15 Jan 2024, ROA, p. 1-10, 10 p. (ROA External Reports; No. ai:conomics policybrief January 2024, Vol. 4).Research output: Working paper / Preprint › Working paper
Open AccessFile616 Downloads (Pure)
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Artificial Intelligence in Coaching: Improving Productivity and Communication Quality for Call Center Agents
Özgül, P. (Speaker) & Rounding, N. (Speaker)
18 Mar 2025Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Education versus skills amid technological change: PIAAC Cycle 2 data (preliminary title)
Özgül, P. (Speaker)
17 Jun 2024 → 18 Jun 2024Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Transformation & Future of Work: AI and Future of Work
Özgül, P. (Speaker)
1 Oct 2024 → 2 Oct 2024Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Navigating the Future of Work Together
Özgül, P. (Poster presentor)
15 Oct 2024Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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A workforce transformed: jobs and skills in the age of AI
Özgül, P. (Participant / Attendee)
26 Jun 2024Activity: Organizing, contributing or attending an event › Attending an event › Academic