If you made any changes in Pure these will be visible here soon.

Research Output 2017 2019

2019
222 Downloads (Pure)

Designed to serve: social robots in value networks

Caic, M., 2019, Maastricht: Off Page Amsterdam. 211 p.

Research output: ThesisDoctoral ThesisInternal

Open Access
File

Value of social robots in services: social cognition perspective

Caic, M., Mahr, D. & Odekerken-Schröder, G., 12 Aug 2019, In : Journal of Services Marketing. 33, 4, p. 463-478 16 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
2018

Experiments with Vizzy as a Coach for Elderly Exercise

Simao, H., Ribeiro, P., Moreno, P., Figueiredo, R., Duarte, N., Nunes, R., Bernardino, A., Caic, M., Mahr, D. & Odekerken-Schröder, G., 2018.

Research output: Contribution to conferencePaperAcademic

Rise of the machines: Acceptance of social robotic services through network utility maximization

Caic, M., Mahr, D., Odekerken-Schröder, G. & Holmlid, S., 2018.

Research output: Contribution to conferenceAbstractAcademic

Robotic versus human coaches for active aging: A field study on customer service experience

Caic, M., Avelino, J., Mahr, D., Odekerken-Schröder, G. & Bernardino, A., 2018.

Research output: Contribution to conferencePaperAcademic

Service robots: value co-creation and co-destruction in elderly care networks

Caic, M., Odekerken-Schroder, G. & Mahr, D., 2018, In : Journal of Service Management. 29, 2, p. 178-205 28 p.

Research output: Contribution to journalArticleAcademicpeer-review

The Social Role of the Digital Interface: How Social Robots Change Service Interactions

Caic, M., Avelino, J., Mahr, D., Odekerken-Schröder, G. & Bernardino, A., 2018.

Research output: Contribution to conferencePaperAcademic

Understanding generalisability from network-conscious service design projects

Overkamp, T., Caic, M., Holmlid, S., Mahr, D. & Odekerken-Schröder, G., 2018, ServDes. Milan

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

2017

Moving Towards Network-Conscious Service Design: Leveraging network visualisations

Caic, M., Mahr, D., Odekerken-Schröder, G., Holmlid, S. & Beumers, R., 2017, In : Touchpoint; the journal of service design. 9, 1, p. 60-63

Research output: Contribution to journalArticleAcademicpeer-review

Programmed to Care: A Typology of Social Service Robots in Healthcare

Caic, M., Odekerken-Schröder, G. & Mahr, D., 2017.

Research output: Contribution to conferenceAbstractAcademic

Value networks in elderly care: Value co-creation and co-destruction practices

Caic, M., Odekerken-Schröder, G. & Mahr, D., 2017, p. 886-888.

Research output: Contribution to conferenceAbstractAcademic