If you made any changes in Pure these will be visible here soon.

Research Output

Filter
Conference article in proceeding
2004

An Assessment of Measurement Invariance Between Internet-Based and Traditional Paper-and-Pencil Surveys

Deutskens, E., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2004, Proceedings of the Marketing Science Conference 2004. Rotterdam: Rotterdam

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Linking Team Efficacy and Group Potency to Customer-Based and Financial Performance: A Longitudinal Study

de Jong, A., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2004, INFORMS, Marketing Science Conference. Rotterdam: INFORMS

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Motivations Underlying the Intention to Participate in Internet-based Research

Deutskens, E., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2004, Proceedings of the 6th International GOR Conference. Duisburg: University of Duisburg- Essen

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

The Impact of Information and Communication Technology on Buyer-Seller Relationships in an E-Tailing Context

Wetzels, M. G. M., Lindgreen, A., van Veghel, R. & Odekerken-Schröder, G. J., 1 Jan 2004, Proceedings 33rd EMAC Conference. Murcia

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

The Impact of Self-Service Technology on Customer Evaluations and Behavior. A Cross-National and Longitudinal Study

van Birgelen, M. J. H., Wetzels, M. G. M. & Wouters, J., 1 Jan 2004, Proceedings of the 33rd EMAC Conference. Murcia: EMAC

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

2003

Comparing Employee and Customer Ratings of Service Team Performance: A Generalizability Theory Application

de Jong, A., Wetzels, M. G. M. & de Ruyter, J. C., 1 Jan 2003, Conference Proceedings Frontiers in Services 2003. Washington DC: E-Center of the Robert H. Smith School of Business

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Consumer Trade-Offs Online: An Empirical Study of Choice and Convenience

Odekerken-Schröder, G. J., Wetzels, M. G. M. & Cramer, A., 1 Jan 2003, Marketing Responsible and Relevant?. Brussels: EMAC Brussels

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Internationalization as a Process of Reasoned Action: The Propensity to Continue Service Internationalization

Pauwels, P. F. J., Patterson, P. G., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2003, EMAC Conference Proceedings. Glasgow, UK: EMAC

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

The Effect of Respondent and Technology Characteristics on the Intention to Participate in Internet-Based Research

Deutskens, E., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2003, Proceedings 32nd Conference of the European Marketing Academy. Glasgow, UK: University of Strathclyde

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

2002

Consumer Adoption of Wireless Entertainment Services

Kleijnen, M. H. P., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2002, Conference Proceedings 31th European Marketing Academy Conference. Braga, Portugal: EMAC

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Consumer Adoption of Wireless Entertainment Services

Kleijnen, M. H. P., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2002, Proceedings of the 11th AMA Frontiers in Services Conference. Maastricht, The Netherlands: Frontiers, p. 107-107

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

Continuing Service Export: Inertia or Deliberate Commitment?

Pauwels, P. F. J., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2002, Proceedings of the 11th AMA Frontiers in Services Conference. Maastricht, The Netherlands: Maastricht, p. 36-36

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review

From Paper-and-Pencil to Screen-and-Keyboard: An Empirical Assessment of Equivalence Issues in Interned-Based Marketing Research

Deutskens, E., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2002, Proceedings of the 11th AMA Frontiers in Services Conference. Maastricht, The Netherlands: Maastricht, p. 27-27

Research output: Chapter in Book/Report/Conference proceedingConference article in proceedingAcademicpeer-review