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2019

Interactivity in online pension planners enhances engagement with retirement planning - but not for everyone

Bruggen, E. C., Post, T. & Schmitz, K., 12 Aug 2019, In : Journal of Services Marketing. 33, 4, p. 488-501 14 p.

Research output: Contribution to journalArticleAcademicpeer-review

Open Access

Pension funds, insurance companies and policymakers should limit choices to 6-22 options

Brüggen, E. & Post, T., 2019, In : IPE Magazine. February, February.

Research output: Contribution to journalArticleProfessional

2017

Financial well-being: A conceptualization and research agenda

Brüggen, E., Hogreve, J., Holmlund, M., Kabadayi, S. & Lofgren, M., Oct 2017, In : Journal of Business Research. 79, p. 228-237

Research output: Contribution to journalArticleAcademicpeer-review

2014

Communiceren over pensioenen

Kasper, J. D. P. & Brüggen, E. C., 1 Jan 2014, In : Maandblad voor Accountancy en Bedrijfseconomie. 88, 7 aug, p. 318-324

Research output: Contribution to journalArticleAcademicpeer-review

Open Access

Take their word for it: The symbolic role of linguistic style matches in user communities

Ludwig, S., de Ruyter, J. C., Mahr, F. D., Wetzels, M. G. M., Brüggen, E. C. & de Ruyck, T., 1 Jan 2014, In : Mis Quarterly. 38, 4, p. 1201-1217

Research output: Contribution to journalArticleAcademicpeer-review

5 Citations (Scopus)

Klant is koning

Brüggen, E. C., 1 Jun 2013, In : Het Financieele dagblad.

Research output: Contribution to journalArticlePopular

More than words: The influence of affective content and linguistic style matches in online reviews on conversion rates

Ludwig, S., de Ruyter, J. C., Friedman, M., Brüggen, E. C., Wetzels, M. G. M. & Pfann, G. A., 1 Jan 2013, In : Journal of Marketing. 77, 1, p. 87-103

Research output: Contribution to journalArticleAcademicpeer-review

75 Citations (Scopus)
2011

Extreme makeover: short- and long-term effects of a remodeled servicescape

Brüggen, E. C., Foubert, B. P. J. & Gremler, D., Sep 2011, In : Journal of Marketing. 75, 5, p. 71-87 17 p.

Research output: Contribution to journalArticleAcademicpeer-review

23 Citations (Scopus)

Individual differences in motivation to participate in online panels The effect on response rate and response quality perceptions

Brüggen, E. C., de Ruyter, J. C., Wetzels, M. G. M. & Schillewaert, N., 1 Jan 2011, In : International Journal of Market Research. 53, 3, p. 369-390 22 p.

Research output: Contribution to journalArticleAcademicpeer-review

2010

Determinants of participation and response effort in web panel surveys

Brüggen, E. C. & Dholakia, P., Aug 2010, In : Journal of Interactive Marketing. 24, 3, p. 239-250 12 p.

Research output: Contribution to journalArticleAcademicpeer-review

13 Citations (Scopus)
2009

A Critical Comparison of Offline Focus Groups, Online Focus Groups and E-Delphi

Brüggen, E. C. & Willems, P., 1 Jan 2009, In : International Journal of Market Research. 51, 3, p. 363-381 19 p.

Research output: Contribution to journalArticleAcademicpeer-review

19 Citations (Scopus)
2007

Lange Vragenlijsten bij Online-Onderzoek Levert Goed Resultaat

Brüggen, E. C., 1 Jan 2007, In : Tijdschrift voor Marketing. 7/8, p. 75-75

Research output: Contribution to journalArticleAcademicpeer-review

2006

An Assessment of Equivalence between Online and Mail Surveys in Service Research

Deutskens, E., de Ruyter, J. C. & Wetzels, M. G. M., 1 Jan 2006, In : Journal of Service Research. 8, 4, p. 346-355

Research output: Contribution to journalArticleAcademicpeer-review

81 Citations (Scopus)

Comparing the Generalizability of Online and Mail Surveys in Cross-National Service Quality Research

Deutskens, E., de Jong, A., Wetzels, M. G. M. & de Ruyter, J. C., 1 Jan 2006, In : Marketing Letters. 17, 2, p. 118-136

Research output: Contribution to journalArticleAcademicpeer-review

30 Citations (Scopus)
2004

Response Rate and Response Quality of Internet-Based Surveys, An Experimental study

Deutskens, E., de Ruyter, J. C., Wetzels, M. G. M. & Oosterveld, P., 1 Jan 2004, In : Marketing Letters. 15, 1, p. 21-36

Research output: Contribution to journalArticleAcademicpeer-review

Open Access
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251 Citations (Scopus)
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