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Projects
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Service robots: rising or falling stars?
Odekerken - Schröder, G. (Primary Investigator), Mahr, D. (Primary Investigator), Mennens, K. (Co-Investigators), Steins, M. (Co-Investigators) & Caic, M. (Co-Investigators)
1/09/15 → …
Project: Research
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Looking forward to it! Exploring the role of temporal landmarks and anticipation for well-being in constrained extended service encounters
Zimbatu, A., Beatson, A., Miller, E., Odekerken-Schroder, G., Sion, K. & Russell-Bennett, R., 21 Jan 2026, In: Journal of Service Theory and Practice. 36, 1, p. 69-94 26 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile187 Downloads (Pure) -
The impact of a telepresence robot on group conditions and student engagement: A mixed-method study in higher education
Steins, M., Mennens, K., Beausaert, S., Mahr, D., Odekerken-Schröder, G., Maris, A. & Mathmann, F., 1 Jan 2026, In: The Internet and Higher Education. 68, 11 p., 101055.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
The Reality of Vital Communities: A Multiple Case Study on Community-Based Initiatives
Merx, Q., Geerlings, P., Westra, D., Odekerken-Schröder, G., Verbeek, H. & de Boer, B., 24 Mar 2026, In: International Journal of Integrated Care. 26, 2 p., 391.Research output: Contribution to journal › Conference Abstract/Poster in journal › Academic
Open Access -
Evolution of service robots in marketing: A relational framework and future research agenda
Mahr, D., Odekerken-Schroder, G. & van Doorn, J., 1 Apr 2025, In: Journal of Business Research. 192, 10 p., 115204.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Health Care Professionals' Experiences Regarding Facilitators of and Barriers to Sustained Use of Social Robot Ivy for People With Intellectual Disabilities: Qualitative Interview Study
Steins, M., Huijnen, C., Odekerken-Schröder, G., Mahr, D., Mennens, K., Daniels, R. & Mathmann, F., 10 Sept 2025, In: Journal of Medical Internet Research. 27, e74168.Research output: Contribution to journal › Article › Academic › peer-review
Open Access
Prizes
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Finalist Best Services Articles 2018
Odekerken - Schröder, G. (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
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Robert Johnston Award Journal of Service Management
Odekerken - Schröder, G. (Recipient), Caic, M. (Recipient) & Mahr, D. (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
Activities
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No, They Didn’t? Oh, They Did! Advancing Insights on Social Norm Interventions in Consumer Financial Decision-Making
Post, T. (Co-supervisor), Odekerken - Schröder, G. (Supervisor) & Brüggen, L. (Co-supervisor)
28 Jun 2021Activity: PhD examination / assessment committee › PhD (co-) supervision / assessment committee - internal promotion › Academic
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The future of services: a technology perspective
Odekerken - Schröder, G. (Speaker)
19 Oct 2020Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Service Robots in Healthcare: A blessing or a curse?
Odekerken - Schröder, G. (Speaker)
13 Nov 2019Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Design sprint
Odekerken - Schröder, G. (Organiser) & Russell-Bennett, R. (Organiser)
13 Sept 2019Activity: Organizing, contributing or attending an event › Organizing or contributing to an event › Academic
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Service Robots in Healthcare: A blessing or a curse?
Odekerken - Schröder, G. (Speaker)
14 Oct 2019Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic