Projects per year
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Projects
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Service robots: rising or falling stars?
Odekerken - Schröder, G. (Primary Investigator), Mahr, D. (Primary Investigator), Mennens, K. (Co-Investigators), Steins, M. (Co-Investigators) & Caic, M. (Co-Investigators)
1/09/15 → …
Project: Research
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The impact of a telepresence robot on group conditions and student engagement: A mixed-method study in higher education
Steins, M., Mennens, K., Beausaert, S., Mahr, D., Odekerken-Schröder, G., Maris, A. & Mathmann, F., 1 Jan 2026, In: The Internet and Higher Education. 68, 11 p., 101055.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Evolution of service robots in marketing: A relational framework and future research agenda
Mahr, D., Odekerken-Schroder, G. & van Doorn, J., 1 Apr 2025, In: Journal of Business Research. 192, 10 p., 115204.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Health Care Professionals' Experiences Regarding Facilitators of and Barriers to Sustained Use of Social Robot Ivy for People With Intellectual Disabilities: Qualitative Interview Study
Steins, M., Huijnen, C., Odekerken-Schröder, G., Mahr, D., Mennens, K., Daniels, R. & Mathmann, F., 10 Sept 2025, In: Journal of Medical Internet Research. 27, e74168.Research output: Contribution to journal › Article › Academic › peer-review
Open Access -
Looking forward to it! Exploring the role of temporal landmarks and anticipation for well-being in constrained extended service encounters
Zimbatu, A., Beatson, A., Miller, E., Odekerken-Schroder, G., Sion, K. & Russell-Bennett, R., 1 Feb 2025, (E-pub ahead of print) In: Journal of Service Theory and Practice. 26 p.Research output: Contribution to journal › Article › Academic › peer-review
Open AccessFile29 Downloads (Pure) -
Robots Are Here to Stay: Time to Invest in a Future We Actually Want to Live In
van Doorn, J., Odekerken-Schroder, G. & Spohrer, J., Feb 2025, In: Journal of Service Research. 28, 1, p. 3-8 6 p.Research output: Contribution to journal › Editorial › Academic › peer-review
Prizes
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Finalist Best Services Articles 2018
Odekerken - Schröder, G. (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
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Robert Johnston Award Journal of Service Management
Odekerken - Schröder, G. (Recipient), Caic, M. (Recipient) & Mahr, D. (Recipient), 2019
Prize: Prize (including medals and awards) › Academic
Activities
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No, They Didn’t? Oh, They Did! Advancing Insights on Social Norm Interventions in Consumer Financial Decision-Making
Post, T. (Co-supervisor), Odekerken - Schröder, G. (Supervisor) & Brüggen, L. (Co-supervisor)
28 Jun 2021Activity: PhD examination / assessment committee › PhD (co-) supervision / assessment committee - internal promotion › Academic
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The future of services: a technology perspective
Odekerken - Schröder, G. (Speaker)
19 Oct 2020Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic
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Would you want to walk in your customers' shoes?
Odekerken - Schröder, G. (Organiser)
19 Sept 2019Activity: Organizing, contributing or attending an event › Organizing or contributing to an event › Academic
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Design of a reference model-based approach to support business-IT alignment improvement in co-creation value networks
Odekerken - Schröder, G. (Supervisor)
15 Jan 2019Activity: PhD examination / assessment committee › PhD (co-) supervision / assessment committee - internal promotion › Academic
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Service robots in healthcare: A blessing or a curse?
Odekerken - Schröder, G. (Speaker)
5 Sept 2019Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic