Michaela Wagner-Menghin - PhD project data for study 4

Study 4: Communication skills supervisors’ monitoring of history-taking performance: How doctors and non-doctors use cues to prepare feedback. Medical students need feedback to improve their patient-interviewing skills because self-monitoring is often inaccurate. Effective feedback should reveal any discrepancies between desired and observed performance (cognitive feedback) and indicate metacognitive cues which are diagnostic of performance (metacognitive feedback). Studying supervisors’ cue-utilisation when preparing feedback we adapted a cue-utilisation model and compared doctors’ and non-doctors’ cue-utilisation.