Robotic desktop automation in customer service – an RCT study on the impact of AI at the workplace

Fregin, M. (Speaker), de Grip, A. (Speaker), Levels, M. (Speaker), Montizaan, R. (Speaker)

Activity: Talk or presentation (speaker at event)Talk or presentationAcademic

Period8 Sep 2020
Event titleGSBE Learning & Work Seminar Series
Event typeSeminar
LocationMaastricht, Netherlands