From 'Self-Solve' to 'Peer-Solve': Informational and Social Support in Online Technical Support Communities

  • Caroline Wiertz (Speaker)

Activity: Talk or presentation / Performance / SpeechesTalk or presentation - at conferenceAcademic

Description

CY - Portland, Oregon;
Period11 Aug 2003
Event titleRecent Advances in Retailing & Service Science Conference
Event typeOther