From 'Self-Solve' to 'Peer-Solve': Informational and Social Support in Online Technical Support Communities

  • Caroline Wiertz (Speaker)

    Activity: Talk or presentation / Performance / Speeches › Talk or presentation - at conference › Academic

    Description

    CY - Portland, Oregon;
    Period11 Aug 2003
    Event titleRecent Advances in Retailing & Service Science Conference
    Event typeOther